KB5007 - The setup page hit an unexpected error

What happened

The setup page encountered an unexpected error while preparing or reading a response. Depending on when it appeared, this means one of the following:

• Your details could not be packaged for verification.
• Your details were verified, but the page could not display your unique code.
• Verification failed and the reason could not be read.

Your account and any existing receipts are unaffected.

How to fix

1. Reload the settings page from Admin > Apps and start the step again.
2. Re-enter your Freshdesk subdomain, API key, and contact email, then click Next.
3. If your unique code still does not appear, close the page fully and reopen it - the code is stored once verification succeeds.

Contact support

If the error persists, contact support@readreceipts.app with KB5007, your Freshdesk subdomain, and the approximate time of the error. Do not send API keys.