KB5005 - Existing account lookup failed
ReadReceipts could not check for an existing account during setup.
What happened
The setup precheck could not complete its server-side lookup for an existing ReadReceipts account.
How to fix
- Wait a few minutes and click Next again in the setup page.
- Confirm that your Freshdesk subdomain and API key are correct before retrying.
Contact support
If the error persists, contact support@readreceipts.app with KB5005, your Freshdesk subdomain, and the approximate time of the error.