Error reference KB5001 - App installation failed

KB5001 - App installation failed

ReadReceipts could not complete the installation with the service.


What happened

The app could not complete a required server-side installation step. The message displayed with this code may include a more specific reason.

How to fix

  1. Retry the installation once after confirming your Freshdesk account details.
  2. If the error continues, keep the full message shown with the code.

Contact support

Contact support@readreceipts.app with KB5001, your Freshdesk subdomain, and the full error message. Do not send API keys.

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