KB3008 - No existing account for this domain
ReadReceipts could not find an existing account for this Freshdesk domain.
What happened
The setup check could not find the ReadReceipts account that should be associated with this Freshdesk domain.
How to fix
- Confirm that you are setting up the app in the intended Freshdesk account.
- Uninstall the ReadReceipts app from Freshdesk.
- Install it again from the Freshdesk Marketplace and complete setup from the beginning.
Still stuck?
Contact support@readreceipts.app with the code KB3008 and your Freshdesk subdomain.