KB3006 - Invalid Freshdesk subdomain
Freshdesk could not find the subdomain entered during setup.
What happened
During setup, Freshdesk returned a “not found” response for the subdomain you entered.
How to fix
- Open Freshdesk in your browser and look at its address.
- Copy only the part before
.freshdesk.com. Foracme.freshdesk.com, enteracme. - Do not enter
https://,.freshdesk.com, spaces, or a custom help-center domain. - Enter the corrected subdomain in the app setup page and click Next.
Still stuck?
Contact support@readreceipts.app with the code KB3006 and the subdomain you entered.