KB3004 - Changing Freshdesk accounts is not supported
Your existing ReadReceipts installation is connected to a different Freshdesk account.
What happened
ReadReceipts detected that you are trying to connect this installation to a different Freshdesk account.
How to fix
- Uninstall the ReadReceipts app from the current Freshdesk account.
- Install it from the Freshdesk Marketplace in the account you want to use.
- Complete setup again with that account’s subdomain, API key, and contact email.
Still stuck?
Contact support@readreceipts.app with the code KB3004.